Contact Petcous
Questions about a pet accessory, order status, shipping, or a supplier fulfillment issue? Send a message with your order number when available.
Customer support
How we can help
- Product questions before checkout
- Order status and tracking help
- Damaged, incorrect, or missing item review
- Shipping and return policy questions
For order help, include the checkout email, order number, and photos if the item arrived damaged or incorrect.